Cancellation & Refund Policy
At Jeevora Experience, we understand that travel plans may change due to unforeseen circumstances. Our Cancellation & Refund Policy is designed to ensure transparency while maintaining fair practices for our guests and travel partners.
Cancellation by the Traveller
If you wish to cancel your booking, please inform us as early as possible through email or phone. Cancellation requests will only be considered after receiving written confirmation from the person who made the booking.
Refund Eligibility
Refunds, where applicable, will be processed based on the type of booking, supplier policies, and the time of cancellation.
- Refund eligibility depends on hotel, resort, transport, and safari booking policies.
- Government fees, permit charges, and service fees may be non-refundable.
- Special offers, promotional packages, and discounted bookings may not be eligible for refunds.
- Customised tour packages may have separate cancellation conditions.
Jim Corbett Safari Bookings
Safari permits are issued by the Forest Department and are subject to government rules. Once a safari permit has been confirmed, cancellation or refund may not be possible according to the applicable government regulations.
Jeevora Experience follows the official cancellation and refund policies issued by the concerned authorities for all safari bookings.
Cancellation by Jeevora Experience
In rare situations where a booking must be cancelled due to operational issues, natural disasters, government restrictions, or circumstances beyond our control, we will make every reasonable effort to offer an alternative travel arrangement or process an eligible refund.
Refund Processing
Approved refunds will be processed using the original payment method wherever possible. The processing time may vary depending on banks, payment gateways, and service providers.
Changes to Bookings
If you need to modify your travel dates, accommodation, or itinerary, please contact us as early as possible. While we will do our best to accommodate your request, all changes are subject to availability and may involve additional charges.
Force Majeure
Jeevora Experience shall not be held responsible for cancellations, delays, or service interruptions caused by events beyond our reasonable control, including natural disasters, extreme weather conditions, road closures, government restrictions, pandemics, strikes, or other unforeseen circumstances.
Need Assistance?
If you have any questions regarding cancellations or refunds, our team will be happy to assist you.
Jeevora Experience
Email: jeevoraexperience020@gmail.com
Phone: +91 9528900663
Website: https://jeevoraexperience.com